Furniture Booking / Delivery Policy

At Zen Furniture we value our customers and strive to provide the best possible service.
We will be happy to accept, within 14 days of purchase, return or exchange of unused items in original packing, together with original receipt/invoice.
The Company policy does not permit us to issue refunds.
Furniture items delivered/assembled cannot be returned.
We will not be able to accept return/exchange for Special Price, ‘AS IS’, open sofas, mattresses, unwrapped linen and damaged/spoilt items.
During a Sale/Promotion we are unable to accept the return/exchange of products.